Family and Friend Support

We know that during this tough time that staying in touch with your friend or loved one is a high priority of yours. We want to do everything in our power to make that connection happen for you. For that reason, we have created this page where you will find numerous resources designed to assist you in staying connected with loved one.

Friends and Family Call Center

To contact our Friends and Family Call Center to set up your account, to speak to a live operator, or to make a payment by phone please contact:

Phone: 814.949.3303

Hours: 7:00AM – 6:00PM EST

Monday through Friday

ITI Bill Pay

The ITI Bill Pay site will allow you to put money onto an inmate’s phone account. Once you have set up an account with one of our live operators, you will have the ability to put money onto your loved one’s account 24 X 7 via the ITI Bill Pay website.

InmateBanker.com

The InmateBanker.com website is designed to put money onto your loved one’s commissary account. Use Inmate Banker to make payments to inmate(s) account online. No longer do you have to write and send checks, or deliver payments to the facility. With InmateBanker.com, you simply click a few buttons and payments can be made in minutes.

eZ Deposit Kiosk

If your loved one is at a facility that has an eZ Deposit Kiosk in its lobby or visitation area you can place money onto a phone or commissary account. Please check with your correctional facility to find out if they have an eZ Deposit Kiosk.

*Note: eZ Deposit Kiosk not available at all correctional facility locations