Self Service Options

When is my release date? What’s my current commissary balance? Where is my commissary order? What’s my bond amount?

Are these common questions that your correctional staff has to answer constantly? What if you could eliminate that headache for your staff? What if you could provide an inmate with instant gratification by putting the answers to their most asked questions at their fingertips?

The SelfAssist Kiosk is a self service information station that is designed to be placed directly in the housing unit so that inmates can answer their own questions. The SelfAssist Kiosk is mounted directly to the wall and is made so sturdy it can withstand virtually anything that an inmate could do to it. The SelfAssist Kiosk combats the threat of fraud by validating all information with a bar code scanner. Inmates can use a unique ID badge or wristband with a barcode on it to authenticate the user. The SelfAssist Kiosk will also reduce paperwork for your staff as commissary orders can be placed directly through the kiosk, eliminating the need for time consuming paperwork.

Inmates can inquire and perform all of the following activities:

Search for release date
Place a sick notification
Check bond amount
Check the status of a grievance
Update their allowed phone list
Place commissary orders
Check the balance of their commissary account

 

How much time do your corrections officers spend everyday taking commissary account deposits from inmates' family members? Whether it’s ten minutes or ten hours, it’s too much time. For the facility, having corrections staff take monetary
payments can be a hassle and a security risk. What if you could eliminate the need for correctional staff to handle deposits and eliminate the need to manually enter a record of the deposits into your computer system? What if you could improve inmate morale by constantly having their
commissary accounts filled and ready to be spent?

The eZ Deposit Kiosk is the answer. The eZ Deposit Kiosk can take cash or credit card deposits from an inmate’s family and friends and place it automatically into either the inmate’s commissary account or an account used for the inmate to place phone calls. The eZ Deposit Kiosk can be placed in your visitation area, your lobby, or anywhere else that inmates' family and friends will encounter it. When any amount of money is taken into a facility, security is always a risk. The eZ Deposit Kiosk has an advanced locking mechanism that will track who has accessed the cash deposit bin. This will eliminate any risk of fraud as a security audit trail will be developed for your facility.

Benefits
Increase Revenue
Improve Morale
Save Time
Improve Security
Decrease Hassle

 

 

 

How much time do your corrections officers spend everyday opening mail and logging money orders sent from inmates' family and friends? How many mistakes are made as your staff enters these deposits into your computer system?

Inmate Banker is a service that allows inmates' family and friends to go online and easily deposit funds into the inmate’s
commissary account. Family and friends can select a facility and the inmate and deposit funds from the comfort of their own home, which will cut down on the volume of mail sent to your facility and decrease errors made during data entry. Deposits are available on the inmate’s commissary account by the end of the next business day. All inmate family members will need is a credit card and an internet connection. The best part is that the service is free to the facility if the facility utilizes our industry leading Offender Management System.

Benefits
Free to users of our Offender Management System
Increase Revenue
Save Time
Improve Inmate Satisfaction
Decrease Traffic to Facility