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James is dedicated to providing the best client experience possible
utilizing seamless delivery and support of DSI-ITI, LLC. solutions.
He works to ensure the smooth daily operations of the company
in order to guarantee a positive end-to-end customer experience.
James is responsible for the company’s day-to-day operating
activities, including product vision and support; expense, cost
and margin control; and monthly, quarterly and annual strategic
goal management. Mr. Rokosky
has been with DSI-ITI, LLC. since 1998 and has held a variety
of positions including Director of Jail Software Development,
Chief Software Architect, and Chief of Product Development. After
proudly serving in the active US Army, James continued his military
commitment in the Army Reserves in Telephone and Switchboard
Maintenance, while working to earn his Bachelor of Science in
Electrical Engineering from The Pennsylvania State University.
He also holds a Master of Science in Software Engineering from
Monmouth University. As a result of his educational and professional
background, James is in a unique position to guide a rapidly growing
product development staff as it continues to create leading solutions
for the corrections industry. With
a strong belief in the value of the customer, James is focused
on providing customer satisfaction through product excellence.
From Services and Support to Development and Delivery, James will
work to improve your experience with DSI-ITI, LLC. |