Chad Gardner has been in the Corrections Market for over five years and has a degree in Electrical Engineering from Michigan Technological University. He is responsible for the supervision of sales-related issues concerning the upper Midwest/Great Lakes Region, performing and executing all sales functions for the states of Illinois, Indiana, Kentucky, Michigan, Minnesota, and Wisconsin. Mr. Gardner cultivates marketing leads into new relationships and new sales accounts. Additionally, he provides direct input into current as well as future marketing plans for the territory.

Andrew Bagley serves as the Sales Associate in Central Region, with the core objective of increasing market penetration within the states of Illinois, Indiana, Kentucky, Michigan, Minnesota, and Wisconsin. His duties include generating and qualifying leads through prospecting, ongoing market research, nurturing current customers and making initial contacts with prospective facilities. Other responsibilities include formulating plans to generate new business, creating marketing campaigns for the territory, surveying clientele to assure customer satisfaction, and assisting in proposal preparation.

Mr. Bagley began working at DSI/ITI as a Market Analyst intern in August of 2006, researching and studying industry trends. In January of 2007, after graduating from Penn State University with a degree in Business Management and Marketing he began working full time as the Sales Associate for the Great Lakes territory. Mr. Bagley believes that customer satisfaction paves the pathway to success. By developing strong relationships and helping customers realize their facility’s full potential in maximizing the use of DSI/ITI applications, he works to Improve the Experience of all of us current and future customers.

Corby Kenter has been in the corrections industry for over eight years. He is responsible for the oversight on sales-related issues concerning the states of Louisiana, New Mexico and Texas. He also provides direct input into current as well as future marketing plans and cultivates new leads into potential customers.

Mr. Kenter fosters and sustains client relationships in numerous ways, by focusing on current events and trends in the industry, by staying abreast with emerging technologies and by being actively involved in various correctional associations such as the Louisiana Sheriff’s Association, the Texas Jail Association and the Texas Sheriff’s Association. Coupled with a Bachelors degree in Business Administration from Texas A&M Commerce, his knowledge and experience within the Southwest correctional market allow him to pursue and maintain progressive client relationships with a multitude of facilities.

Thomas Gibney is the South Central Sales Associate for Digital Solutions / Inmate Telephone Incorporated. He acts as the liaison between the Texas branch office and the corporate office in Altoona, Pennsylvania, working very closely with the Regional Sales Manager. His territory includes Texas, New Mexico and Louisiana. 

Mr. Gibney’s role within the organization is to generate product sales by initiating the overall sales process beginning with making preliminary contact with potential customers. He assists every step of the way until the contract is signed, the project is complete and Digital Solutions and Inmate Telephone can celebrate another happy customer. Mr. Gibney then works diligently with the Regional Sales Manager to maintain a successful working relationship with the account, assuring complete customer satisfaction with the application.

Mr. Gibney first began working with Digital Solutions and Inmate Telephone Incorporated three years ago gathering market intelligence on the correctional industry and quickly became the Director of Marketing Research with a team of hard-working researchers beneath him. After a year in this position, he advanced to the Sales Associate for the South Central Region. Mr. Gibney attended Saint Francis University where he was awarded a bachelors degree and has also attended Dale Carnegie Sales Training. Mr. Gibney’s philosophy reflects that of the company, to go above and beyond the call of duty to improve the overall experience of our customers and ensure their happiness with DSI/ITI products.

Thomas J. Donahue is a National Corrections Consultant and a former Corrections Warden and Jail Administrator in the states of Washington and Montana. His expertise includes assisting adult prisons and jails to move out of a paper system and utilizing a computer software electronic application meeting NCCHC and ACA correctional professional standards. As National Business Development Executive, Mr. Donahue is responsible for the supervision of sales-related functions and issues concerning the Western Region, including the states of Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming.

Mr. Donahue cultivates marketing leads into new relationships and new sales accounts. Additionally, he provides direct input into current as well as future marketing plans for his territory. Mr. Donahue fosters and sustains client relationships in several ways: he focuses on current events and trends in the industry; he stays abreast with emerging technologies; he is continuously involved with and educated on various issues and challenges facing his clients; and he actively attends trade shows and conferences. Mr. Donahue has a Bachelor of Science degree from the University of Montana and has done graduate work in Correctional Leadership at Montana State University. His knowledge and experience allow him to pursue and maintain solution-based, long-term client relationships.

Nelson High has been in the corrections industry for approximately three years and he brings with him an impressive 20 years experience in customer service and sales. This experience allows him to develop and maintain solid working relationships with his customers, appreciating the importance of understanding them and their unique needs. He values his customers and spends a considerable amount of time learning the industry and the facilities within it. Mr. High is responsible for the supervision of sales-related issues concerning the Midwest region, serving the states of Arkansas, Iowa, Kansas, Missouri, Nebraska, North Dakota, Oklahoma and South Dakota. He is also responsible for developing new business and sustaining current customers. Mr. High is currently involved with various correctional associations including the Oklahoma Sheriff’s Association and the Arkansas Sheriff’s Association. 

Nelson attended The Pennsylvania State University where he studied Business Administration. He also served for ten years in the United States Air Force where he attended the Air Force Community College and graduated from the Air Force’s Non-Commissioned Officer’s Leadership Academy. This education combined with his many years in customer service, provides his clients with a satisfying and rewarding experience.

Mark Bodenschatz has been in the Corrections Market for over seven years. Mr. Bodenschatz is responsible for the supervision of sales-related issues concerning partnership development, proposal response development, and product demonstrations. He develops relationships with other vendors so that Digital Solutions and Inmate Telephone Incorporated can provide the best product offerings to our customer base. Through vendor relationships, Mr. Bodenschatz is able to ensure that we meet the unique requirements of every customer and often offer products that will compliment their needs. Additionally, he provides direct input into current as well as future marketing plans for the division and also assists with sales initiatives in the state of Utah.

Mr. Bodenschatz fosters and sustains partner relationship in numerous ways: by focusing on current events and trends in the industry, by staying abreast with emerging technologies, by continually being aware of the various issues and challenges facing the clients, and by attending trade shows and other various industry conferences. He earned a Bachelor of Science degree from the University of Pittsburgh and a Master’s degree in Human Resource Management from Saint Francis University. His knowledge and experience allow him to pursue and maintain solutions-based, long term relationships with his customers.

David Dunio has been with the company for over eight years, starting out as an Account Executive and working up to his current position as Business Development Manager. Overall, Mr. Dunio has more than twenty years of sales experience in both the private and government sectors. He is currently responsible for the supervision of sales-related issues for Digital Solution’s Probation and Parole platform, located in facilities throughout the United States. He also handles select Jail and Phone accounts from Pennsylvania to Florida. Mr. Dunio pursued a Bachelor of Arts degree in Business Management from the University of Arizona while serving in the United States Air Force for four years in an Administration Management position. 

Mr. Dunio oversees trade show budgetary issues and also coordinates purchasing for the sales department. He develops new client relationships and maintains current customers by staying knowledgeable on the ever-changing correctional environment, by attending trade shows and various other industry conferences, by continuously visiting new and existing accounts and by staying abreast of issues through correctional trade journals. His experience and ability to bond and build a rapport with clients provides him with a significant edge in the field. As a result, that strategy has been, and continues to be, the largest contributing factor to Mr. Dunio’s ability to maintain progressive, successful client relationships while simultaneously solidifying new relationships.

Edward Garlena has been in the Corrections Market for over six years. Mr. Garlena came to Digital Solutions and Inmate Telephone Incorporated with a certification as an Authorized Microsoft Instructor, which he did for seven years. He is currently working with the Adult Probation facilities in Pennsylvania, installing systems and training staff that are involved in the daily facility operations. Mr. Garlena also installs and supports the company’s Call-Track customers. 

Mr. Garlena maintains a close client relationship with each facility as he handles the future training needs of Adult Probation. He works closely with counties ensuring that the day-to-day operations and required year-end reports for the state are completed. Mr. Garlena has a strong understanding of the corrections industry and the needs of facilities as he focuses on current events and keeps his eye on trends in probation and phone reporting. He has assisted with on-site training for many large facilities. Mr. Garlena has also written many custom reports for Adult Probation clients to help officers gather crucial data on their offenders. 

Corey Murphy brings more than ten years of experience in the Information Technology field to Digital Solutions and Inmate Telephone Incorporated. In this position, Mr. Murphy is responsible for matching customers with the products that will most closely match their needs, bringing a great deal of technical expertise to compliment the Business Development Department. 

In previous positions with the company, Mr. Murphy has worked as both a Service Technician and Quality Assurance Technician, enjoying a variety of technical responsibilities. His background also includes work as a Network Administrator, Technical Instructor and Project Manager. His educational background includes attending The Pennsylvania State University for work in Computer Science and coursework in both Microcomputers and Criminal Justice.

Thomas Brence has been an employee of Digital Solutions and Inmate Telephone Incorporated since September 2004. He has worked as an intern, associate, and director for the marketing department. In his current position as the Director of

Marketing, Mr. Brence has lead an effort to rebrand the company, conduct massive amounts of market research, and reorganize all marketing efforts around the premise that technology is the solution to problems facing the corrections industry today.

Mr. Brence is a 2006 graduate of Saint Francis University where he earned a Bachelor of Science degree in Marketing graduating Cum Laude. He soon returned to complete a Master of Business Administration (MBA) degree in 2008 from the same university. In his academic tenure, he made the Dean’s List multiple times, was a recipient of the Who’s Who Among American College Students honors, and was awarded by the university for his strategic analysis in management.