Offender
Management System | Offender Communication System
Probation
and Parole | Call-Track | OffenderConnect
FOR IMMEDIATE RELEASE
Digital Solutions
Inc. Celebrates 25 Years in Business.
Specialized focus on corrections,
strategic partnerships and upward revenue growth keep DSI strong for
a quarter of a century.
Altoona, Pennsylvania
– August 31, 2009 - Digital Solutions Inc. (DSI),
the undisputed leader in providing Jail Management Systems (JMS) to
corrections facilities in the United States, has reached another milestone:
25 years in business.
Since the company’s founding in Altoona, PA in
1984, DSI has specialized in automating corrections agencies to provide
more efficient and effective solutions for the end-user.
Over the past 25 years, DSI has grown from a small
regional software company into a national multi-faceted technology company
employing over 160 people.
In 1994, Digital Solutions formed a sister company
Inmate Telephone, Inc. and became branded as Digital Solutions / Inmate
Telephone, Inc. (DSI / ITI) to provide facilities the ability to integrate,
manage and monitor all offender activities from one source The addition
of an inmate phone system to DSI’s offender management software
allows for a greater level of integration to the end-user, reducing
the amount of data entry required to maintain the corrections database
and providing a more consistent customer experience for the facility.
DSI / ITI now offers multiple solutions for the corrections
industry including:
Offender Management System (OMS) for managing facilities and offenders,
Offender Communication
System (OCS) for monitoring inmate phone calls, Call Track for managing
low risk probation offenders and Call IQ for investigating the content
of inmate phone calls, among others.
Customer input is a key element to DSI / ITI’s
success. “We are one of the few software companies that
give its customer base real input into future product releases.”
said Anthony Bambocci, President and CEO of DSI / ITI. “We
value feedback from our customers and make sure that they have a voice
in the design of our products. When we present our products to potential
customers they quickly realize that the product was designed by their
peers and consequently will meet their needs. The end result is
that DSI / ITI technology is now installed in over 400 correctional
facilities nationwide and that number continues to grow each year.”
With a ninety-eight percent customer retention rate
and double digit growth over the last several years, DSI / ITI is poised
for the future. “We are confident that our technology strategy
will keep us relevant in the corrections market for the next twenty
five years! We are going to continue listening to our customers
and, with their assistance, continue leading the industry with our unique
product offerings for corrections.” said Bambocci.
About
Digital Solutions / Inmate Telephone, Inc.
Established
in 1984 in Altoona, Pennsylvania, Digital Solutions Incorporated (DSI)
is a privately held technology company that specializes in automating
corrections agencies. Its sister company, Inmate Telephone Incorporated
(ITI), was founded in 1994 to create and maintain state-of-the-art inmate
phone systems for correctional facilities.
More than twenty years of successful implementations
in over four hundred agencies has enabled DSI / ITI to become the leading
provider of software solutions to the corrections industry. The
company attributes much of their success to the practice of involving
users in the design phases of the application development process -
input that is critical in enabling the company to continually improve,
while building a sense of ownership among the communities they serve.
For more company news and information visit http://www.dsiiti.com/about/News_and_Events.shtml
The DSI / ITI corporate web site can be found at http://www.dsiiti.com
This article is also available on PRWeb.
Contact:
Thomas Brence
Director of
Marketing
Digital Solutions
/ Inmate Telephone, Inc.
ph. 888.222.3081
fx.
814.949.3307
www.dsiiti.com
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