
Offender
Management System | Offender Communication System
Probation
and Parole | Call Track | Juvenile Detention

FOR
IMMEDIATE RELEASE
OffenderConnect.com Portal
Offers New Services to Inmate Telephone, Inc. and InmateBanker.com Customers.
Inmate Telephone, Inc. adds OffenderConnect.com
portal to increase number of online services offered to inmates and
their families and friends.

Altoona, Pennsylvania
– July 28, 2009 - Inmate Telephone, Inc. has added
the OffenderConnect.com
portal to provide additional service and support to families and friends
of inmates who have Inmate Telephone, Inc. telephone service at the
facility where they are incarcerated.
OffenderConnect.com
replaces the InmateBanker.com
and ITI Bill Pay (http://www.inmatetelephone.com)
web sites used by nearly fifty thousand customers currently, offering
existing services as well as several new services. The OffenderConnect.com
portal allows ITI customers to open a telephone account, deposit funds
onto inmate commissary and telephone accounts, check balances on their
telephone accounts, view prior statements and payment histories, move
money on telephone accounts between participating facilities and close
accounts online.
“We really wanted to add more self-service options
online for our customers and OffenderConnect.com
provides us with those options,” said Matt Caesar, Chief of Product
Development for DSI / ITI. “OffenderConnect.com
provides our customers with a convenient, twenty four hour service to
enable them to handle many of the tasks that they’ve told us they
wanted to be able to manage themselves. Another benefit is that
OffenderConnect.com provides
us with a platform to quickly add additional services to better serve
inmate family and friends in the future.”
English and Spanish language versions of OffenderConnect.com
are available to provide access for the diverse population of inmate
families and friends that ITI serves throughout the United States.
Existing Inmate Telephone, Inc. customers who currently
use ITI Bill Pay and InmateBanker.com may optionally register to convert
their accounts into OffenderConnect.com accounts until August 3,
2009. After August 3, all existing ITI customers who wish
to access their accounts will have to create an OffenderConnect.com
account. “The good thing for our customers is that they
don’t lose anything in the transition,” said Caesar.
“They get all of the new features and benefits of OffenderConnect.com
and all of their payment history and information imports right into
their new OffenderConnect account.”
Those interested in learning
more about inmate telephone services may visit Digital Solutions / Inmate
Telephone, Inc. at http://www.dsiiti.com,
or contact DSI / ITI by calling (888) 222-3081.
About
Digital Solutions / Inmate Telephone, Inc.
Established
in 1984 in Altoona, Pennsylvania, Digital Solutions Incorporated (DSI)
is a privately held technology company that specializes in automating
corrections agencies. Its sister company, Inmate Telephone Incorporated
(ITI), was founded in 1994 to create and maintain state-of-the-art inmate
phone systems for correctional facilities.
More than twenty years of successful implementations
in over four hundred agencies has enabled DSI / ITI to become the leading
provider of software solutions to the corrections industry. The
company attributes much of their success to the practice of involving
users in the design phases of the application development process -
input that is critical in enabling the company to continually improve,
while building a sense of ownership among the communities they serve.
For more information, please visit http://www.dsiiti.com
For more company news and information visit
http://www.dsiiti.comNews_and_Events.shtml
This article is also available on PRWeb.
Contact:
Thomas Brence, Director of Marketing
Digital Solutions
/ Inmate Telephone, Inc.
ph. 888.222.3081
fx.
814.949.3307
www.dsiiti.com
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